As I said when we chatted about this, the good news is that both are passionate about the success of the business. Unfortunately others in the Company perceive there is a rift and are concerned, plus it’s using up a lot of energy.
As with many things in life, the first thing to do is check in with both of them, separately, and explain the impact they are having on the organisation. They may not realise that it is being noticed, let alone is worrying people. Listen to what they are trying to achieve and make some notes.
Look for the common ground and then meet with them together, privately. Help them to agree that differences of opinion will be resolved privately in future, or with the non-Exec Chairman if that is not possible.
Ultimately if we assume the Board back the CEO then it is the CFO who should accept the way forward or move on elsewhere, but hopefully it won't come to that.
In a bigger company the above can apply to any divisional director and senior report.
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